Privacy Policy Summary (Non-Binding)

This summary is provided for convenience only and does not replace the full Privacy Policy below.

• We collect only the data necessary to provide and secure our services
• Personal data is used for account management, billing, support, and abuse prevention
• We do not sell personal data
• Data may be shared with trusted providers (e.g. payment processors) when required to operate services
• We use reasonable security measures to protect personal data
• Users may request access, correction, or deletion of their personal data, subject to legal obligations

Please review the full Privacy Policy below for complete details.

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Privacy Policy

Last updated: January 1, 2026

This Privacy Policy describes how ExtaHost ("ExtaHost", "we", "us", "our") collects, uses, stores, and protects personal data when you access or use our website and services.

ExtaHost is a service operated by FPM Labs LLC, registered in Wyoming, United States.

This policy applies to all users, including customers located in the United States, European Union, and other jurisdictions.

1. Information We Collect

We collect and process personal data necessary to provide and maintain our services, including account information, billing details, and usage data.

We collect information necessary to provide, operate, and secure our services.

A. Information You Provide

• Name
• Email address
• Billing address
• Payment-related information (processed by third-party payment providers)
• Account credentials
• Support communications

B. Information Collected Automatically

• IP address
• Browser and device information
• Login timestamps
• Usage, performance, and diagnostic data
• Security and abuse-related logs

C. Service Data

Customers may store data on ExtaHost services. ExtaHost does not control the content of customer data and processes it only as necessary to provide the service.

2. Legal Basis for Processing (EU / GDPR)

For users in the EU/EEA, ExtaHost processes personal data under the following legal bases:

• Contractual necessity (to provide services)
• Legal obligations (billing, tax, compliance)
• Legitimate interests (security, fraud prevention, service improvement)
• Consent, where required by law

3. How We Use Personal Data

We use personal data to:

• Create and manage customer accounts
• Provide, maintain, and support services
• Process payments and prevent fraud
• Communicate service-related information
• Monitor and prevent abuse or misuse
• Comply with legal and regulatory obligations

We do not use personal data for unrelated marketing without consent.

4. Data Sharing & Third Parties

We may use third-party services such as payment processors and analytics providers to operate our services.

We may share personal data only when necessary, including with:

• Payment processors (e.g. Stripe, PayPal)
• Infrastructure and hosting providers
• Security and fraud-prevention services
• Legal or regulatory authorities when required by law

We do not sell or rent personal data.

5. Cookies & Tracking

ExtaHost may use cookies or similar technologies to:

• Maintain sessions
• Improve site functionality
• Enhance security

You may disable cookies in your browser, though some features may not function correctly.

6. Data Retention

We retain personal data only for as long as necessary to:

• Provide services
• Comply with legal and accounting obligations
• Resolve disputes
• Enforce our policies

Data may be retained after account termination where legally required.

7. Data Security

ExtaHost implements reasonable technical and organizational measures to protect personal data against unauthorized access, loss, or misuse.

However, no system is completely secure, and we cannot guarantee absolute security.

8. User Rights (US & EU)

Users located in the European Economic Area have rights under GDPR, including access, correction, and deletion of their data.

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of personal data
• Object to or restrict certain processing
• Request data portability (EU users)

Requests may be subject to identity verification and legal limitations.

9. Data Controller & Processor Roles

• ExtaHost acts as a data controller for customer account and billing data
• ExtaHost acts as a data processor for customer content stored on its services
• Customers are responsible for ensuring their own compliance with applicable data protection laws for data they store or process.

10. International Data Transfers

Personal data may be processed or stored in jurisdictions outside your country of residence.

Where required by law, appropriate safeguards are used to protect personal data during international transfers.

11. Children's Privacy

ExtaHost services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

12. Changes to This Policy

ExtaHost may update this Privacy Policy at any time. Changes will be posted on this page. Continued use of our services constitutes acceptance of the updated policy.

13. Contact Information

For privacy-related questions or requests, contact:

ExtaHost
Email: support@extahost.com
Website: https://extahost.com